Expert SAP SD-S4 HANA H/F - 93

Unleash Your Potential at L'Oréal's Beauty Tech !
For more than a century, L'Oréal has devoted itself solely to one business : Beauty. Present in 150 countries across five continents and with €42 billion consolidated sales, L'Oréal is the global industry leader. With 37 global beauty brands across four divisions, L'Oréal offers beauty for each covering all beauty categories and catering to all beauty desires. With the acquisition of the Australian brand Aesop in 2023, the Group continues to expand its portfolio through targeted acquisitions as part of its drive to create the future of beauty.
Today, L'Oréal includes more than 2,000 tech positions and is constantly growing. Beauty Tech is changing the game and leading the shift towards new consumer realities and a digital disruption. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future.
Beauty Tech is how we know our consumers intimately, augmenting their beauty journeys with unparalleled diverse and sustainable experiences. Beauty Tech equips the Group with the key assets IT needs to conquer this new world, where Tech has become strategic. With this ambition, L'Oréal continues to recruit diverse, innovative, skilled and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DEVOPS, Applications and Infrastructure.

Your future team
With over 2000 constantly growing tech positions, diversified, innovative, and passionate teams, and multiple domains (Data, Digital, Cloud, Cyber Security, IT architecture, DEVOPS, Applications, and Infrastructure), you will join an environment where innovation reigns supreme and development opportunities are infinite.
You will join the Supply Chain Domain within the Global IT organization. This team is an SAP Center of Excellence composed of qualified experts, responsible for Run activities and Projects impacting various Core SAP solutions and/or satellite applications, including the new S/4 HANA solution. You will interact daily with L'Oréal Supply Chain business and IT teams.
The position is based at our Beauty Tech Headquarter in Saint-Ouen, a dynamic and "Tech-minded" location where all L'Oréal IT teams (working on Data, Architecture, Infrastructure, Online and Offline applications...) are gathered. This site offers numerous internal mobility and skill development opportunities.

What a day in the life of the Expert SAP SD / S4 HANA & Business Analyst team looks like :
We are looking for a passionate and experienced SAP SD / S4 HANA Expert Business Analyst to join our dynamic IT Operation and Finance Global team. You will be at the heart of optimizing and maintaining our critical systems, while actively contributing to our ambitious global SAP S/4 HANA digital transformation program.
This hybrid role is essential for ensuring the performance and evolution of our SAP solutions, guaranteeing a high quality of service and the satisfaction of our business users. You will navigate a complex organization, balancing run activities, evolutions, and strategic projects, within a stimulating international context.

What would be your future missions :
Expert Support and Maintenance (Level 4) :
- Provide Level 4 support for SAP SD (Sales and Distribution) modules and S4 HANA environments, including resolving complex functional issues and managing incidents.
- Lead corrective and evolutionary maintenance of solutions, identifying potential optimizations and implementing necessary adjustments.
- Ensure daily monitoring of team activities related to corrective and evolutionary maintenance.
Functional Expertise and Business Analysis :
- Provide in-depth expertise on SAP SD functionalities and S4 HANA specificities, acting as a technical and functional reference for the department.
- Analyze the business needs of stakeholders (Global Operations Departments or local Business Units in countries) and translate requirements into relevant and effective SAP solutions.
- Your solid SAP expertise will enable you to solve any complex functional problem or address new business needs.
Evolution Request and Project Management :
- Manage the complete cycle of evolution requests, from requirements gathering to production deployment, including design, configuration, and testing.
- Work closely with development teams (internal or external) for the design, specification, and monitoring of evolutions and integrations, ensuring fluid exchanges between business needs and technical solutions.
- Actively contribute to major group projects related to SAP SD and S4 HANA, from the framing phase to implementation. This includes participation in group initiatives (data platform, retail, e-commerce...).
- Participate in the rationalization and redesign of L'Oréal's processes and IT landscape based on the new SAP S/4 HANA core system, particularly for remediation and run activities.

Your Key Objectives :
- Guarantee qualitative and proactive maintenance of SAP SD / S4 HANA systems, minimizing interruptions and optimizing performance.
- Ensure a high level of stakeholder satisfaction, both within IT teams (zone, O+O, architecture, developments, data) and business teams (global and local), through fluid communication and tailored solutions.
- Support L'Oréal Global in its upskilling on S/4 HANA and the evolution of its Supply Chain applications.